Flint Machine Tools

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Privacy Policy

Privacy Policy

Effective Date: November 10, 2025

Flint Machine Tools (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data when you interact with us through our website, phone, or email.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to effectively process your inquiries, provide service, and improve your experience. This information falls into two main categories:

A. Information You Provide Directly

This is information you voluntarily give us when requesting quotes, service, parts, or training via our online forms or through direct communication:

  • Contact Information: Name, company name, email address, phone number, and mailing address.

  • Machine Information: Details needed to fulfill service or parts requests, such as Machine Manufacturer, Model, Serial Number, and the nature of your service request (as detailed on our Contact forms).

  • Inquiry Details: Information related to your interest in specific products (e.g., VMCs, HMCs, Boring Mills) or services (e.g., training needs, application expertise requirements).

B. Automatically Collected Information

When you visit our website, we may collect certain information automatically:

  • Usage Data: Information about how you access and use the website, such as your IP address, browser type, pages visited, time spent on those pages, and referring website addresses.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our service and hold certain information, helping us analyze website traffic and tailor content to your interests.

2. How We Use Your Information

We use the collected information for various purposes:

  • To Process and Fulfill Requests: To respond to requests for machine quotes, parts, service, technical support, and training enrollment.

  • To Improve Our Service: To analyze website usage and traffic patterns to enhance our website design, content, and user experience.

  • Communication: To send you relevant information, technical updates, product news, and marketing materials related to JTEKT, WELE, TOS VARNSDORF, Clausing, and EXPAND ROBOTICS machinery, provided you have consented to receive such communications.

  • Safety and Security: To detect, prevent, and address technical issues or potential fraudulent activity.

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may disclose your information only in the following limited circumstances:

  • Service Providers: We may share information with trusted partners who assist us in operating our website, conducting our business (e.g., CRM providers, email platforms), or servicing you, provided those parties agree to keep this information confidential.

  • Manufacturers and Partners: Information necessary to fulfill a request (e.g., passing a parts order to the appropriate manufacturer’s supply chain) may be shared with our trusted machine tool partners (e.g., JTEKT, TOS VARNSDORF).

  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Security of Data

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Your Choices and Rights

  • Opt-Out: If you receive promotional emails from us, you may opt out of receiving them by following the unsubscribe link provided in those emails.

  • Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

  • Access and Correction: You have the right to request access to the personal data we hold about you and request that any inaccuracies be corrected.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By Email: info@flintmachine.com

  • By Phone: (770) 979-4421

  • By Mail: Flint Machine Tools, Inc. 3710 Hewatt Court, Snellville, GA 30039